If you were to quiz the South Island Oderings Garden Centres on the best Soaker Hoses, we reckon their knowledge would be exceptional.
“A big thank you to Lachlan from PrimeHort for sharing his valuable knowledge on The Gardener Soaker Hoses with our South Island team today! We’re excited to share what we’ve learned with our customers and continue growing our green thumbs.” Nicola McKee, Oderings Garden Centre.
In December, Lachlan from our retail team headed to Christchurch to roll out staff training on The Gardener Soaker Hoses. It was a scorcher down South, with temperatures in the high 20s – perfect timing for talking all-things irrigation to an enthusiastic Oderings team.
We are immensely grateful for the Oderings Garden Centres who took the time out of their busy schedules to complete staff training and receive their certification. Five Oderings stores in Canterbury participated, and as a special thanks to everyone who completed the training, we gave them a Soaker Hose. That’s nearly 30 hoses hydrating gardens across Christchurch, and with the weather predicted to be very hot and dry, they will be put through their paces.
The Gardener Soaker Hoses are a key weapon against a dry hot summer, and are fantastic for keeping crops and gardens hydrated. If you’re in Christchurch, be sure to head into one of the awesome Oderings Stores and pick up a hose or two… the staff sales pitch will be on-point, and your gardens will thank you too!
Grow your team – grow your business.
Retail training is essential for garden centre staff because it equips them with the skills and product knowledge necessary to provide exceptional customer service, drive sales, and create a welcoming shopping experience.
A well-informed staff member is an up-seller – and will confidently cross-sell complementary products, increasing overall sales. And it’s no secret that garden centres attract both novice and experienced gardeners. Training helps staff address varying customer needs and builds trust and shopper loyalty.
Investing in retail training is not just about boosting sales—it’s about creating an environment where customers feel supported and inspired, ensuring long-term success for business.
During the year, we refreshed our staff training content for some of the high-performing products from The Gardener range. We took the opportunity to redesign our training booklets to suit feedback from our retailer customers. The results have been great! We’ve kept the material informative (yet not too long), engaging and geared for ‘closing the sale’.
To discuss retail training, contact us today – we would be delighted to assist.
